Whether you run a bustling business, manage a team, or work in sales and service, you know that achieving success boils down to one thing – connecting with your customers. Building relationships, hitting sales targets, and excelling at your job or business all hinge on this vital skill. Every business is as unique as a…
Our faces? They’re basically emotional canvases, splashed with a vibrant mix of feelings. Think joy, surprise, passion, anger, sadness and fear – all etched right there in our facial expressions. Emotions are like our human signature, and you bet we’re born to flaunt them! However, when you step into the shoes of a leader, you…
Ever feel like you’re stuck in a never-ending work loop, drowning in tasks, missing out on essential growth opportunities, or on the edge of losing your sanity over your leadership role? If so, it might just be time to consider a little work purge. What do we mean by delegate or drop? It’s all about…
Over the past decade, the coaching industry has exploded into every nook and cranny of our lives. Careers, leadership, health, fitness, and the art of simply living – there’s a coach for it all! There’s an unmistakable pulse, a collective heartbeat resonating through the world. It’s the sound of people craving that extra oomph, the…
I get it; the title might raise a few eyebrows. “Plan to do nothing?” Is this even relevant in a leadership article? You might be picturing yourself reclining in your chair, feet up, and daydreaming away. Sorry to poke a hole in your blissful vision; however, planning to do nothing doesn’t mean you’ll be twiddling…
Think about the best relationships in your life, whether with a coworker, boss, partner, friend, or business associate. Now, picture what makes that connection truly special – it’s trust. Without trust, building a strong and lasting bond with someone becomes an uphill battle. Why Trust is a Non-Negotiable Trust is like an emotional safety net,…
Perspective. It’s the magical lens through which we view the world. Where I see a problem, you might spot an opportunity, and where you see a setback, I see a chance to grow. We talk about perspective all the time in our daily expressions, “We don’t see eye to eye. It’s pretty clear to me.”…
Let’s face it – most of us would rather do the moonwalk on hot coals than utter the words, “I messed up.” But why is it that owning up to our blunders can feel like scaling a mountain of discomfort? And more importantly, why is it critical that we muster the courage to do so?…
Wouldn’t it be a workplace dream come true if every employee was a natural high-performer and you could kick back without worrying about performance improvement headaches? Go ahead, dream for a moment of that utopian work environment. Let’s face it, dealing with underperformers can be frustrating, time-consuming, and might even make you wonder why you…